Philippine Airlines has been criticized for cramped seats, crowded layovers, and a disorganized boarding process, particularly in Manila. Delta, on the other hand, has been noted for poor customer service, with instances of staff being rude to passengers requesting upgrades. Both airlines have their issues, but the choice of which is worse may depend on whether you prioritize physical comfort or customer service.

Delta has received specific complaints about poor customer service, including instances where passengers were rudely denied requests for upgrades. Philippine Airlines, while criticized for its cramped seating and chaotic layovers, has not had as many specific complaints about rude staff. Therefore, Delta may be considered worse in terms of customer service.

Philippine Airlines has been specifically mentioned for having tiny, cramped seats, especially on long-haul flights. While Delta has its own issues, cramped seating has not been a highlighted problem. Therefore, Philippine Airlines may have more uncomfortable seating compared to Delta.

According to user experiences, the seats on Philippine Airlines flights can be quite small and the flights are often fully packed.

The layover experience in Manila with Philippine Airlines has been described as one of the worst, involving long queues and crowded conditions.

One user commented that the experience with Philippine Airlines is reflective of the general experience in the Philippines, describing it as chaotic.

Currently, there are no user-generated pros and cons for Delta.

Delta is an airline company. According to the description provided, it is noted as 'Because life is a nightmare.' For more information, you can visit their website at delta.com.

Yes, you can request an upgrade on Delta flights. However, it may not always be granted. According to a user comment, asking for an upgrade resulted in a negative experience where they were told they were entitled and ended up crying in economy class.